Privacy policy

Data protection

The person responsible for data processing is:
Westfälische Handels GmbH
Niedersachsenweg 6
44143 Dortmund

info@artglows.de

Telephone: 0176 42906323

We look forward to your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about dealing with your data.

1. Access data and hosting

You can visit our websites without giving information about yourself. If you call a website, the web server only automatically stores a so-called server log file, which, for example, contains the name of the requested file, your IP address, date and time of access, transfer volume and the requesting provider (access data) and documents the access. These access data are only evaluated for the purpose of ensuring a trouble -free operation of the page and the improvement of our offer. This serves to protect our legitimate interests on a correct presentation of our offer in accordance with Article 6 (1) sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your page visit.

1.1 Hosting

The services for hosting and to present the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in the context of this data protection declaration, all access data and all data that is collected in the forms provided on this website are processed on your servers. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

Our service providers sit and/or use servers in the USA and in other countries outside the EU and the EEA. For these countries, there is no adequacy decision of the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

Our service providers sit and/or use servers in the following countries, for which the European Commission has determined an appropriate level of data protection by decision: Canada

1.2 Content Delivery Network

For the purpose of a shorter loading time, we use a so -called content delivery network ("CDN") for some offers. In this service, content, e.g. large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us as part of order processing. Our service providers sit and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision of the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

2. Data processing for contract processing and to contact us

2.1 Data processing for contract processing

We collect personal data if you voluntarily inform us of it as part of your order or if you contact us (e.g. via contact form or email). Mandatory fields are identified as such, since in these cases we need the data for contract processing or to process your contact and you cannot complete the order without specifying them or cannot send the contact. Which data is collected can be seen from the respective input forms.
We use the data you provide for the contract processing and processing of your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. Further information on the processing of your data, in particular on the transfer of our service providers for the purpose of ordering, payment and shipping, can be found in the following sections of this data protection declaration. After completing the contract, your data will be restricted for further processing and will be deleted after any tax and commercial law storage periods in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you expressly use your data in accordance with ART . 6 Para. 1 S. 1 lit. a GDPR, or we reserve the right to use the data that is permitted by law and which we inform you in this declaration.

2.2 Contact

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR if you voluntarily provide us with contact form or email when you contact us. Mandatory fields are identified as such, since in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. After completing your request, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we are reserved for an additional data usage that is permitted and legally permitted and about which we inform you in this explanation.

3. Data processing for the purpose of shipping

For fulfillment of the contract in accordance with Art. 6 Para. 1 S. 1 Lit. B GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is required for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of the shipping announcement

If you have given us your express consent during or after your order, we will pass on your email address and telephone number to the selected shipping service provider based on Art. Delivery for the purpose of the delivery announcement or vote can contact you.
The consent can be canceled at any time by a message to the contact option described in this data protection declaration or directly opposite the shipping service provider at contact address listed below. After revocation, we delete your data provided for this, unless you have expressly consented to further use of your data or we are reserved for any other use of data that is legally permitted and about which we inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of payment transaction to our technical service providers, which are active for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to handle the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for the processing of the payment, e.g. on their own website or via a technical integration in the order process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

If necessary, we will provide our service providers further data that you use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, handling contested payments, support for accounting). In accordance with Art. 6 Para. 1 S. 1 Lit. f GDPR, this serves to protect our legitimate interests against fraud or efficient payment management in the context of a balancing of interests.

4.3 Identity and credit check when selecting Klarna payment services

Buy on account via Klarna
If you decide on the payment services of the Klarna Bank (publ), Svaväasen 46, 111 34 Stockholm, Sweden (hereinafter in Klarna), we ask you to consent to Art. 6 Para. 1 S. 1 lit. a GDPR, that we can transmit the data necessary for the processing of payment and an identity and credit check. In Germany, for identity and credit check that in the Data protection to be used by Klarna. Klarna uses the information obtained about the statistical probability of a default of payment for a weighing decision on the reason, implementation or termination of the contractual relationship. You can cancel your consent at any time by a message to the contact options mentioned in this data protection declaration. This can result in that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time to Klarna.

5. Advertising by email

5.1 E-mail newsletter with registration

If you register for our newsletter, we use the data required or separated from you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR. You can deregister from the newsletter at any time and can be made either by a message to the contact option described below or via a link provided in the newsletter. After deregistering, we delete your email address from the recipient list, provided that you have not expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use the data that goes beyond is legally allowed and about which we inform you in this declaration.

5.2 Newsletter shipping

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

Our service providers sit and/or use servers in the USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission.

Our service providers sit and/or use servers in the USA and in other countries outside the EU and the EEA. For these countries, there is no adequacy decision of the European Commission. Our cooperation with you is based on standard data protection clauses of the European Commission.

6. Cookies and other technologies

General information

In order to make the visit of our website attractive and to enable the use of certain functions, we use technologies including so -called cookies on different pages. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser, (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).
We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies provide and process the IP address, time of the visit, device and browser information as well as information on your use of our website (e.g. information on the content of the shopping cart). As part of a balancing of interests, this serves in the context of a balanced interest in an optimized presentation of our offer in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations that we are subject to (e.g. to be able to prove consent to the processing of your personal data) as well as web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

Insofar as you have consented to the use of the technologies in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by a message to the contact options described in the data protection declaration.

7. Use of cookies and other technologies for web analysis and advertising purposes

Insofar as you have granted your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third -party technologies on our website. At the appropriate continuation and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your cancellation options can be found in the "Cookies and other technologies" section. For more information, including the basis of our cooperation with the individual providers, see the individual technologies. If you have any questions about the providers and the basis of our cooperation with you, please contact the contact options described in this data protection declaration.

7.1 Use of Google services for web analysis and advertising purposes

We use the Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by the Google technologies about your use of our website is usually transferred to a server of the Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. If your IP address is collected via the Google technologies, it will be shortened by activating IP anonymization before storing Google. Only in exceptional cases is the full IP address transferred to a Google server and shortened there. Insofar as there is nothing different for the individual technologies, the data processing takes place based on a jointly responsible agreement in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in the Data protection information from Google.

Google Analytics

For the purpose of website analysis, data (IP address, time of the visit, device and browser information as well as information on your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address is generally not merged with other Google data. Data processing takes place on the basis of an agreement on order processing by Google.

Google ads

For advertising purposes in the Google Search results and on the third -party website, the so -called Google will be visited when visiting our website Remarketing Cookie, which automatically by collecting and processing data (IP address, time of the visit, device and browser information as well as information on your use of our website) and using a pseudonymous cookieid and on the basis of the pages you have visited, an interest-based Advertising enables. An additional data processing only takes place if you have activated the “Personalized Advertising” setting in your Google account. If you are logged in during the visit of our website on Google, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we measure on Google Ads Conversion tracking Your subsequent usage behavior if you have reached our website via an advertisement from Google Ads. Cookies can be used for this purpose and data (IP address, time of the visit, device and browser information as well as information on your use of our website can be recorded using the events specified by us, such as visiting a website or newsletter registration) from which using pseudonyms Usage profiles are created.

Google Recaptcha

For the purpose of protection against misuse of our web forms and before spam by automated software (so-called bots), Google Recaptcha collects data (IP address, time of the visit, browser information and information on your use of our website) and leads using a suction . JavaScript and cookies through an analysis of your use of our website. In addition, other cookies stored by Google services in your browser are evaluated. There is no reading or saving of personal data from the input fields of the respective form.

Google Fonts

Data (IP address, time of the visit, device and browser information) are collected by the Script code "Google Fonts" to present the content on our website, transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

7.2 Use of Facebook services for web analysis and advertising purposes

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies shown below Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook"). The Facebook Pixel (IP address, time of the visit, device and browser information as well as information about your use of our website is automatically collected and saved from which we specify uses such as visiting a website or newsletter registration), from which use can be created by pseudonyms. When visiting our website, the Facebook Pixel automatically set a cookie that automatically enables you to recognize your browser when visiting other websites using a pseudonymous cookieid. Facebook will bring this information together with further data from your Facebook account to compile reports on website activities and to provide other services associated with website usage, in particular personalized and group-based advertising.
The information automatically collected by the Facebook technologies about your use of our website is usually transferred to a Facebook server server, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. The European Commission does not have any appropriateness. If data transmission to the USA falls into our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information on data processing by Facebook can be found in the data protection information from Facebook.

Facebook ads

We advertise this website on Facebook and other platforms via Facebook ADS. We determine the parameters of the respective advertising campaign. Facebook is responsible for the exact implementation, in particular the decision to place the advertisements for individual users. Insofar as there is nothing different with the individual technologies, data processing takes place based on an agreement between jointly responsible in accordance with Art. 26 GDPR. Common responsibility is limited to the collection of data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not recorded from this.

On the basis of the pseudonym cookie ID set by Facebook Pixel and the data collected about your usage behavior on our website, we operate via Facebook Pixel Remarketing Personalized advertising.

Via Facebook Pixel Conversions We measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from facebook ads. Data processing takes place on the basis of an agreement on order processing by Facebook.

8. Social media

8.1 Social Plugins from Facebook, Instagram, Pinterest

Social buttons are used on our website. These are only integrated into the page as HTML links, so that no connection is made with the servers of the respective provider when calling our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser There you can, for example, press the Like or Share button.

8.2 Our online presence on Facebook, Instagram, YouTube, Pinterest

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR to the respective social media operator, your data for market research and advertising purposes will be collected automatically when visiting our online presences on the social media mentioned above And saved from which usage profiles are created using pseudonyms. These can be used to switch advertisements inside and outside the platforms that allegedly correspond to their interests. Cookies are usually used for this. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and setting options for the protection of your privacy, please refer to the data protection information from the provider linked below. If you still need help in this regard, you can contact us.

Facebook Is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. Data processing as part of the visit of a Facebook fan page takes place on the basis of an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here.

Instagram Is an offer of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually on a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission. Data processing as part of the visit of an Instagram fan page takes place on the basis of an agreement between jointly responsible in accordance with Art. 26 GDPR. Further information (information about Insights data) can be found here.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of the Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission.

Pinterest is an offer of the Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a Pinterest server, Inc., 505 Brannan St., San Francisco, CA 94107, USA. The European Commission does not have any appropriateness. Our cooperation with you is based on standard data protection clauses of the European Commission.

9. Contact options and their rights

9.1 Your rights

As a person concerned, you have the following rights:

• According to Art. 15 GDPR, the right to request information about your personal data processed by us;
• According to Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored by us;
• According to Art. 17 GDPR the right to request the deletion of your personal data stored by us, unless the further processing
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • For reasons of public interest or
  • to assert, exercise or defend legal claims;
• According to Art. 18 GDPR the right to restrict the processing of your personal data, if necessary
  • the correctness of the data is denied by you;
  • the processing is illegal, but they reject their deletion;
  • we no longer need the data, but you need it to assert, exercise or defend legal claims or
  • They have objected to the processing in accordance with Art. 21 GDPR;
• According to Art. 20 GDPR, the right to obtain your personal data that you have provided to us in a structured, common and machine -readable format or to request the transmission to another responsible;
• According to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual location or workplace or our company seat.

9.2 contacts

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocated consent or objection to a specific data usage, please contact us directly via the contact details in our imprint.